Returns & Refunds Policy

We want you to love every DRAGONBERRY® piece you receive. If something isn't quite right, here's how we can help.

DRAGONBERRY® Australia

At DRAGONBERRY®, we keep things simple.

If something isn’t right with your order, we’ll take care of it—quickly and fairly.

How it works

Share a photo or brief description of the issue

We’ll arrange a replacement or appropriate solution promptly

Where possible, we aim to resolve issues without requiring a return.

Your Rights

This policy operates in accordance with the Australian Consumer Law.

If an item is faulty, damaged, or incorrect, you are entitled to a remedy.

Change of Mind

Due to limited production, we do not offer refunds or exchanges for:

Size selection

Color preference

General change of mind

We’re happy to assist before purchase.

Important Notes

- We can't accept returns that don't meet the above conditions.

- Keep your courier tracking number — we're not responsible for parcels lost in transit.

- Refunds (where applicable) are processed to your original payment method via Stripe.

Thank you for shopping with DRAGONBERRY® | Trend Setting Across the World.

We appreciate your support and are committed to ensuring your experience with us is as seamless as possible.